Well I was having a fine day until earlier on. I tried to place some trades and a this message advising - "REJECTED - You cannot open new positions with this account". I thought it was some tech problem with ThinkorSwim. Then they sent me this message;
[quote]We Are Discontinuing Brokerage Operations, We want you to know that after careful consideration, we have made the difficult business decision that we will no longer be able to conduct brokerage operations in the United Kingdom, effective August 8, 2011. Unfortunately, that means you will have to transfer your brokerage business to another firm prior to August 22, 2011; otherwise, we will need to liquidate and close your account ending in ******* on that date. Please accept our sincere regrets for any inconvenience this may cause you. What you need to know: Effective on August 8, 2011, your account will be restricted to closing transactions only. You will not be able to open any new positions or provide additional funding to your account (unless you must meet a margin call).On August 22, 2011, if you have not yet arranged to transfer your holdings to another brokerage firm, we reserve the right to begin liquidation and close your account.We know that this decision may be causing an inconvenience for you thus where applicable thinkorswim by TD Ameritrade will assist you by paying for account closure fees or assisting with the cost of your wire transfer fee. Please let us know if we can assist you with this process. For more information, or if you have any questions, please contact us at email@example.com. We are available 24 hours a day, seven days a week. Please know that we fully appreciate your past business and regret any inconvenience this may be causing you.Sincerely, thinkorswim by TD Ameritrade thinkorswim, Division of TD Ameritrade, Inc., member FINRA/SIPC/NFA. TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. and the Toronto-Dominion Bank. Copyright 2011 TD Ameritrade IP Company, Inc. All rights reserved. Use with permission. www.thinkorswim.com This e-mail is sent by a financial firm and contains information that may be privileged and confidential. If you are not the intended recipient, please delete the e-mail and notify us immediately. The risk of loss in trading securities, options, futures and forex can be substantial. Clients must consider all relevant risk factors, including their own personal financial situation, before trading. Options involve risk and are not suitable for all investors. See the Options Disclosure Document: http://www.optionscl...cter-risks.jsp. A copy can be requested via email at firstname.lastname@example.org or via mail to 600 W. Chicago Ave., #100, Chicago, IL 60654-2597. Trading foreign exchange on margin carries a high level of risk, as well as its own unique risk factors. Forex investments are subject to counter-party risk, as there is no central clearing organization for these transactions. Please read the Forex Risk Disclosure (http://www.nfa.futur...brary/forex.pdf) before considering the trading of this product. A forex dealer can be compensated via commission and/or spread on forex trades. TD Ameritrade is subsequently compensated by the forex dealer. Futures and forex accounts are not protected by the Securities Investor Protection Corporation (SIPC). Supporting documentation for any claims, comparisons, recommendations, statistics, or other technical data, will be supplied upon request. thinkorswim, Division of TD Ameritrade, Inc. Member SIPC FINRA NFA 2011 © TD Ameritrade IP Company, Inc.
It's not such a big deal having to switch broker, I'm sure I can find one with better commissions and faster data-feed (ThinkorSwim is quite slow sometimes). What is a massive blow is the loss of ProphetCharts. ProphetcCharts is program within the ThinkorSwim platform that allows you to create an indicator based on a formula or a ratio. All my indicators that I created about a year ago are calculated and displayed using Prophetcharts. They were developed on Prophetcharts. I had thought Prophetcharts was owned by a separate company and that ThinkorSwim built their program into the ThinkorSwim platform but TD Ameritrade (**** them) now also own Prophetcharts and I've been told I will not be able to use this any longer. From 22nd August I will no longer have access to my indicators - I can't believe it. I'm not sure what I'm going to do yet. I have grave doubts that I will find another platform that will be capable of plotting my indicators. I am a member of another forum www.bigmiketrading.com, it's full of traders with programming experience so maybe they can help me find something that will be able to do what I need.